Firm Foundation Health and Healing

Privacy Policy

Last updated: October 29, 2026

Firm Foundation Health and Healing ("we," "us," or "our") respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have. It applies to this website only. How we handle your health records as a patient is described separately in our Notice of Privacy Practices, which you receive at your first visit.

Information we collect

• Information you give us. When you use our contact form, we collect your name, email address, phone number (optional), the service you are interested in and the message you write.
• Information collected automatically. Like most websites, our site and the services it uses may collect basic technical data, such as your IP address, browser type, device type, pages visited and the date and time of your visit.

How we use your information

• To reply to your questions and requests.
• To help you schedule an appointment.
• To keep the website working, secure and easy to use.
• To meet legal and professional obligations.

We do not sell your personal information. We do not share it for advertising.

Please do not send health details through this site

Our contact form opens an email message, and regular email is not fully secure. Please do not include diagnoses, symptoms in detail, insurance numbers or other private health information in your note. If you need to share health details, we will ask you to do so in person or through our secure patient forms.

Third-party services

This website uses outside services to work properly. They may collect information under their own privacy policies:

• Online scheduling. Appointment booking is handled by our scheduling provider.
• Google. We use Google Maps to show our location and Google Fonts to display text. Google reviews are shown through a third-party review tool.
• Social media. Our Facebook and Instagram links take you to those sites, which have their own policies.
• Website hosting and tools. Our website host and design tools may keep basic server logs to keep the site running and secure.

Cookies

This site itself does not use cookies to track you. The third-party services above may set their own cookies. You can block or delete cookies in your browser settings. Doing so may change how some parts of the site work.

How long we keep information

We keep messages sent through the contact form only as long as needed to respond to you and keep reasonable records. Patient health records are kept according to North Dakota law and professional rules.

How we protect your information

We take reasonable steps to protect the information you give us. No website or method of sending information over the internet is completely secure, so we cannot promise absolute security.

Your choices

• You can ask us what personal information we hold from your website messages.
• You can ask us to correct or delete that information, unless we need to keep it by law.
• You can ask us to stop contacting you at any time.

To make a request, contact us using the details below.

Children

This website is meant for adults. Parents and guardians may contact us to schedule care for a child, but we do not knowingly collect information directly from children through this site.

Links to other sites

This site may link to other websites. We are not responsible for their privacy practices, so please read their policies.

Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last changed.

Contact us

Firm Foundation Health and Healing
2015 Library Circle, Suite 101
Grand Forks, ND 58201
Phone: 701-506-0333
Email: holli.firmfoundation@gmail.com